We want you to be satisfied with your purchase. Below are the details regarding our return and refund process:
Returns
We accept returns within 30 days of purchase, provided the item is unused and in its original packaging. Please note that the following items are non-returnable:
- Gift cards
- Downloadable software
Refunds
Approved refunds will be processed to your original payment method. If you have not received your refund within the specified processing time, please contact us, and we will assist you in resolving the issue.
Exchanges
If you receive a defective or damaged item, we will gladly replace it. Please contact us to initiate an exchange and we’ll provide you with further instructions.
Gifts
If your purchase was marked as a gift, you will receive a gift credit upon return instead of a refund.
Return Shipping
Customers are responsible for the return shipping costs. We recommend using a trackable shipping service for higher-value items to ensure they are returned safely.
Need help?
If you need any assistance with returns or have further questions, please don’t hesitate to contact us at ohhhskunt@gmail.com.
We’re here to help and ensure you have a great shopping experience!